Claudia Crippa

Claudia is Chief Innovation Officer at ICONS, where she coordinates the technical units of Business Innovation, Communication & Outreach, Digital Strategies, Graphic and Web design, and Social Innovation.
In her role, she leads the development and governance of innovation across the units, working at the intersection of business development, strategic innovation, and capability building. She supports ICONS in shaping innovation pathways, strengthening its offer, and creating the internal conditions—in terms of people development, methods, and governance—that enable innovation to emerge, scale, and generate impact. She also contributes to programming and strategic planning, supporting the alignment between organizational priorities, innovation pathways, and project opportunities.
With a strong background as an analyst, Claudia has extensive experience in assessing innovation potential, analyzing market and organizational dynamics, and defining value creation processes to support strategic decision-making. Her work focuses on translating research, competencies, and ideas into structured opportunities, projects, and sustainable solutions.
She also brings solid expertise in business reorganization and process optimization, developed through several years of experience in business consulting.
Claudia holds a Bachelor’s degree in Business from the Catholic University of Milan, Italy, and a Master of Science in International Management from the University of Trento and McMaster University in Hamilton, Canada.